What I do
UX Strategies & Processes:
Guiding & aligning design teams across the company
Implementing user research in agile development
Using Design Thinking techniques to solve business problems
Representing different types of users with their specific needs & concerns.
Visualizing processes users go through, friction
points & opportunities
Latest Case Studies:
myCWT Mobile App
myCWT populates users' travel information, helps to book company-preferred travel, and provides real-time flight notifications, including delays, cancellations and gate changes, for all major airlines.
myCWT Web Portal
This website is the the gateway for corporate travelers, which serves as a hub for all travel-related topics. From this site, travelers can book travel, get support from CWT and manage their trips.
FixSomething is a photo-sharing puzzle game, in which the user sends a photo to his rival in form of a puzzle, combined with obstacles. The opponent then has to solve it before being able to save the photo.
The iPad and iPhone applications for Connect were designed to allow a user to host and attend conferences outside the office. In this project, I translated the PC product into a mobile experience.